CORA WORKFORCElive · accurate as at 7 Jul 2026, 2:00pm · illustrative
Workforce capability
Course completion

Workforce Capability Report

Sunrise Support Services  ·  34 workers assessed  ·  updates in real time
Every gap links to the course that closes it, and who needs it
78%
Overall capability, first-attempt correct
34
Workers assessed
83%
Team alignment across scenarios
71%
Ready on complex scenarios

Capability by area

pillar 1
The skills that define great support, grouped into three areas. Tap an area to see the skills inside it and how the team scores on each.
Reads the person and the moment84%▼
Read the Room
86%
Spot the Change
88%
Recognise & Reframe
79%
Each skill score is built from the real decisions workers make in the relevant scenarios.
Supports rights, independence & choice79%▼
Open Communication
85%
Honour the Risk
80%
Step Back
74%
Hold the Line
77%
Keeps it safe72%▼
Steady the Moment
76%
Escalate Well
68%
Stay in Lane
73%
Suggested action to improve▼
Weakest area is Keeps it safe, pulled down by Escalate Well at 68%. Assign Escalation in Practicemini to 9 workersDaniel O. · Mei L. · Sam K. · Tane W. · Jack R. · Nadia H. · Leo B. · Grace T. · Omar F.. Projected lift +11%.

Operational consistency

pillar 2
Whether your workers make the same call as each other, right across the workforce.
83% aligned
17% split
Your team is aligned most of the time. These are the situations where they still make different calls:
Unplanned restrictive practiceSafeguarding disclosureMedication incident response
Suggested action to improve▼
Assign Responding to an Unplanned Restrictive Practicemini to the 11 workers who splitTane W. · Nadia H. · Jack R. · Ruby N. · Leo B. · Kai M. · Omar F. · Sam K. · Daniel O. · Grace T. · Priya S. so everyone lands on the same call.

Readiness

pillar 3
How the team holds up when it gets harder, combining several decision skills at once in a single situation.
Single-skill decisions
82%
Complex, multi-skill scenarios
71%
Suggested action to improve▼
Assign Communicating Under Pressuremini to 12 workersDaniel O. · Kai M. · Ruby N. · Tane W. · Nadia H. · Jack R. · Leo B. · Omar F. · Grace T. · Sam K. · Priya S. · Mei L. whose readiness sits below their capability.

Assurance

pillar 4
How the team performs against the two frameworks CORA maps to. Tap a framework below to open it, then tap any standard for the course that lifts it and who needs it. Tap the framework again to close it.
Strongest
Provision of supports
88%
Weakest
Governance & operational management
64%
NDIS Practice Standards
Workforce Capability
Suggested action to improve▼
Across both frameworks the weak points trace back to Escalate and Document & report. Prioritise Escalation in Practicemini and Writing It Down: Documentation in Practicemini; together they lift several standards and capabilities at once.

Per-worker capability

Tap any worker to see their strongest area, their single weakest skill, and their recommended course assignment. Some workers need none.
Noa V.93%▼
Strong across every area, no single weak skill. Recommended course assignment: none.
Aroha M.91%▼
Weakest skill: Spot the Change. Recommended course assignment: Recognising Changes in Health & When to Escalate.
Mei L.86%▼
Weakest skill: Escalate Well. Recommended course assignment: Escalation in Practicemini.
Priya S.76%▼
Weakest skill: Steady the Moment. Recommended course assignment: Communicating Under Pressuremini.
Daniel O.64%▼
Weakest skill: Escalate Well. Recommended course assignment: Escalation in Practicemini and Communicating Under Pressuremini.
Worker names throughout are illustrative, for demonstration only. Courses tagged mini are short skill-focused courses on CORA's build roadmap; all others are live in the CORA library today. Every score is first-attempt correct, traced to real scenario decisions and mapped to the NDIS Practice Standards and Workforce Capability Framework. Not course completions. Illustrative data.
Understand this report

This report scores your workforce against CORA's four pillars, Capability, Operational Consistency, Readiness and Assurance, mapped to the NDIS Practice Standards and the NDIS Workforce Capability Framework. It gives you evidence and mapping to support audit preparation; it does not sign off that any worker is competent, which stays your qualified assessor's call.

CORA is built only for NDIS providers, with 80+ scenario-based courses mapped to the NDIS Practice Standards and Workforce Capability Framework, and a per-worker, per-standard Workforce Capability Report that measures whether workers can make the right call, not just whether they finished a module.

Try the free workforce capability self-assessment →
What a capable NDIS workforce actually looks like →
NDIS Workforce Capability Framework training guide →