When a promise shows up in the same words on eleven different websites, and not one of them can be checked before you buy, it has stopped doing the job a claim is supposed to do, which is help you tell one vendor from another.
This page does two things. It gives you a way to check any vendor's claim, not just CORA's. Then it holds CORA's own claims up against that same test, with the actual numbers.
A claim about a document is checkable. A claim about an audit isn't.
Here's the distinction that actually matters, and it's the same one an auditor draws every day between primary evidence and hearsay.
A claim about a document can be checked. "This export contains a name, a course, a completion date and an expiry" is either true of the file or it isn't, and you can open the file and look. A claim about an audit outcome can't be checked the same way, because an audit outcome depends on things no vendor controls: the sample of workers an assessor picks, what they ask, the provider's whole quality system on the day, and the assessor's own judgement.
That's not a limitation of any particular platform. It's a fact about what an audit is. A vendor promising a specific audit outcome is promising something outside their own reach, and it's worth noticing when a claim does that.
Four questions that check any vendor's claim, not just ours
Take these into any sales call, any demo, any comparison page, including CORA's.
- What does it actually cover? A whole audit? One Standard? One artefact, like a register or a report? The narrower and more specific the claim, the more likely it's checkable.
- Is the data self-reported or observed? A questionnaire asking a provider how they think training is going produces a different kind of evidence than a record generated from what workers actually did. Ask which one you're being shown.
- Is it a claim about a document, or about a person's future decision? A document exists and can be opened. A claim about how a worker will act, or what they'll say to an assessor next month, can't be checked by anyone before it happens.
- What's the sample and the timeframe? One worker's result, or the whole team's? A single point in time, or an ongoing record? A claim that won't name its sample size is usually hiding a small one.
Run any vendor claim through those four questions and you'll know within a minute whether you're looking at evidence or marketing. That includes ours. A register that exports as an audit-ready PDF is a claim about a document, so open one and check it. Anyone promising you an audit result is claiming something question three rules out.
Where CORA's own claims stand today
CORA keeps a live register of exactly which NDIS audit requirements it evidences, and marks each one held, partial or not held. Here's where it stands.
| Audit type | Requirements | Held | Partial | Not held |
|---|---|---|---|---|
| Certification | 21 | 19 | 1 | 1 |
| Verification | 14 | 12 | 1 | 1 |
All eleven gazetted Human Resource Management indicators are held. Every one of them.
The two items still in progress, one partial and one not yet held, are competency assessment and a competency register. Both sit inside the Division 3 commentary rather than the eleven Human Resource Management indicators. On competency assessment: CORA's Support Observation is already the same shape, an observed record, on a phone, by a named person, and today it observes practice rather than formally assessing competence. On a competency register: CORA's credential register already handles the pattern a competency register needs, named items with due dates, and extending it is the next step.
That's the whole register. Nothing rounds up, and nothing gets left off because it's inconvenient.
The one thing that's true of every vendor in this category
No platform, CORA included, can guarantee what an independent auditor decides. An audit outcome depends on a provider's whole quality system, the sample an assessor draws on the day, and their judgement, not on any single piece of software. Any vendor telling you their platform guarantees a pass is promising something outside their own control.
What CORA controls is the evidence. The training register, the credential register, the supervision record, the scored decisions in the Workforce Capability Report: all of it real, all of it exportable, all of it checkable by you before you ever hand it to an assessor. The evidence is yours. The decision is your auditor's.
Verify it yourself
Don't take a vendor's word for any of this, CORA's included. Look at a live sample of the Workforce Capability Report and check whether the scoring is derived from real decisions or from a questionnaire. Run the free Pathway Builder and see whether the plan it produces actually maps to a named indicator. Book a demo and ask to see the audit readiness view for Certification, requirement by requirement, in the Standard's own words.
See a sample Workforce Capability Report · Book a demo · Try the free training records self-check