NDIS compliance training

Compliance Foundations Courses for NDIS Support Workers

The mandatory core of NDIS support work, rights and consent through to person-centred active support, each course mapped to the NDIS Practice Standards.

Compliance Foundations is the stream most providers assign first. Ten courses in total, covering the parts of the job that carry a genuine regulatory obligation rather than a nice-to-have: rights and consent, duty of care and dignity of risk, restrictive practices awareness, abuse and incident reporting, professional boundaries, work health and safety, privacy, emergency response, complaints handling, and person-centred active support. None of it is policy read aloud. Every course works through a real shift scenario, three short lessons, a knowledge check, and a line back to the specific NDIS Practice Standard it supports.

This is the stream most services put in front of every new starter in their first weeks, and the one quality managers come back to for a refresher after a scheduled review, an incident, or a change in a worker's role. If you're building an onboarding pathway, or trying to work out which of your current team have gaps in the baseline, this is the category to start with. It sits underneath every other stream in the library. A worker who hasn't done Rights, Consent & Choice or Duty of Care shouldn't really be starting on the more specialised courses yet.

Each course builds a worker's understanding of what a standard actually asks of them on shift, and why, not just a summary of the rule. That's a different thing from certifying that a worker applies it correctly. Whether someone gets rights, consent and duty of care right in a real, messy moment is a judgement your organisation makes through supervision, observation and your own sign-off process. CORA's role is building the knowledge and judgement that decision rests on, not replacing it.

See the full Compliance Foundations entry in the course library for the same list with expandable descriptions, or read our guide to NDIS Practice Standards explained for how the Practice Standards and this stream line up module by module.

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All 10 published courses in Compliance Foundations

10 courses in this stream
01Participant Rights, Consent & Choice

How workers uphold the rights of the person they support, including the right to make decisions, give and withdraw consent, and exercise choice and control on shift.

See the course: Participant rights, consent and choice explained →

02Duty of Care & Dignity of Risk

The everyday balance between keeping people safe and supporting their right to take risks. How workers think through duty of care without becoming overprotective or paternalistic.

See the course: Duty of care and dignity of risk, finding the balance →

03Restrictive Practices & PBS Fundamentals

What restrictive practices are, why they are a last resort, and the worker's role in reducing and reporting them. Foundational positive behaviour support principles, without teaching application of restrictive techniques.

Course page in progress. See this course listed in the course library.

04Abuse, Neglect & Incident Reporting

How to recognise the signs of abuse, neglect, and exploitation. The worker's mandatory reporting obligations and how to escalate concerns quickly and correctly.

See the course: Recognising abuse and neglect, and when to report →

05Professional Boundaries & Ethics

What professional boundaries look like in disability support, the ethical lines around gifts, personal disclosure, social media, money, and dual relationships.

See the course: Professional boundaries in disability support, where the line sits →

06Work Health & Safety Induction

WHS fundamentals as they apply to community-based and home-based support work. Hazard identification, safe practice, and the worker's right to a safe workplace.

See the course: Work health and safety for disability support workers →

07Privacy & Confidentiality

What privacy means in support work, handling personal information, photos, conversations, and digital records with appropriate care. When confidentiality must yield to safety obligations.

See the course: Privacy and confidentiality, what workers need to get right →

08Emergency, Disaster & Incident Response

What to do when something goes wrong on shift, medical emergencies, evacuations, natural disasters, missing-person situations. The worker's first-response role and when to escalate.

See the course: Emergency and incident response, what a worker does first →

09Feedback, Complaints & Speaking Up

How workers respond when the person they support or their family raises concerns. Worker rights and obligations around making complaints themselves, and supporting others to do so.

See the course: Handling feedback and complaints, a worker's guide →

10Person-Centred Active Support (PCAS)

The PCAS methodology in practice, every moment is a potential opportunity for engagement and participation. Practical skills for supporting people to take part in their own lives, not just have things done for them.

See the course: Person-Centred Active Support explained →

Browse the other five streams

Compliance Foundations is one of six streams in CORA's course library. The rest cover disability understanding, mental health, behaviour support, leadership and soft skills.

See how CORA covers Compliance Foundations for your whole team

Map this stream against your current roster, or browse the full library first.

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This page is general information for support workers and providers, not legal advice. Always follow your organisation's policies and each person's individual support plan.

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