The NDIS Standard doesn't ask for training once. It names the refresher directly, as its own requirement, and it applies whichever audit you're facing, Verification or Certification.
What the indicator actually says
The requirement sits under Human Resource Management, part of Provider Governance and Operational Management in the Core Module. In the Commission's own words:
"Infection prevention and control training, including refresher training, is undertaken by all workers involved in providing supports"
Two words carry the weight in that sentence: "including refresher." A worker who did the training once, three years ago, hasn't satisfied it. The Standard asks for the initial training and the date it was last refreshed, held against the same worker.
The same wording covers two separate artefacts. One is infection control training itself. The other is PPE training specifically, training records showing initial and refresher training in the use of personal protective equipment. Both sit inside the one indicator, and both need the same two dates: when it happened first, and when it was last topped up.
PPE availability is a second, separate indicator
Training your workers in infection control and PPE use is one requirement. Having the equipment on hand is a different one entirely:
"Personal protective equipment is available to workers and participants"
This one isn't about a worker's knowledge. It's about the cupboard. A photograph of your gloves, aprons and masks, filed with a date, is generally what an assessor is looking to see, evidence the equipment exists and is accessible, not a training record at all.
One course carries both training halves
2.32 Infection Control & Hygiene is written to cover exactly this ground: hand hygiene, PPE use, cleaning, and responding to illness, sized for community and home-based support rather than a clinical ward. A worker who completes it gets a certificate carrying their name, the course, the completion date and a refresher date.
That refresher date is what most registers get wrong. A spreadsheet tracks the day someone finished a course. It doesn't automatically know, six months or eighteen months later, that the same person is due to sit it again. The course carries its own refresher period, so the date a worker's infection control training expires sits against their name from the moment they complete it, not as a separate calculation somebody has to remember to run.
Where the dates live
Every completion of 2.32 Infection Control & Hygiene writes its own row into the training register, the artefact auditors ask for by name. The initial completion date and the most recent refresher date sit on the same row, against the same worker, so a quality manager pulling the register for an audit sees both halves of the indicator in one place rather than reconciling a training log against a separate refresher tracker.
PPE availability evidence sits in organisation documents instead, filed once and updated whenever supplies change, alongside the position description register and the workforce disruption plan. See what else lives on the organisation side.
Every claim on this page is written the same way every claim on the site is written: about a named artefact, checkable in a demo. See the standard CORA holds every claim to.
Why this one applies to every registered provider
Unlike the seven Certification-only additions, infection control and PPE training sit inside both audit types. A provider facing Verification is asked for exactly the same refresher evidence as a provider facing Certification. There's no lighter version of this one to grow into later.
Common questions
Does infection control training expire?
The Standard doesn't set a fixed expiry period itself. It asks that refresher training be undertaken and recorded, so the register needs to show both the initial date and the date of the most recent refresher for every worker.
Is PPE training the same requirement as PPE availability?
No. PPE training and refresher training sit inside the infection prevention and control indicator, alongside infection control training itself. PPE availability, whether the equipment is actually on hand, is a separate quality indicator entirely.
Does this apply to a Verification audit or only Certification?
Both. Infection control and PPE training are among the requirements that apply whichever audit type a provider faces.
What evidence satisfies PPE availability?
Evidence that PPE is actually available. Photographs of your current supplies, filed with a date, generally satisfy this.