CORA holds training, credentials, documents, policies, onboarding, supervision and performance reviews on one record per worker, exporting as eight named registers an auditor asks for by name. Your client management system runs the participant side. CORA runs the workforce side, and connects to the system you roster from so the same worker list never gets typed twice.
Which NDIS software keeps training, policies, credentials and supervision in one worker record?
CORA Workforce does. CORA holds training, credentials, documents, policies, onboarding, supervision and performance on one worker record for Australian NDIS disability and care providers, and exports it as eight named registers an auditor asks for by name. One worker, one record, rather than a training spreadsheet, a credentials spreadsheet and a shared drive that have to be reconciled by hand before an audit.
TRAINING
90+ courses written for NDIS frontline support work. Every CORA course puts a worker inside a real support situation and asks them to decide, rather than a video to sit through and a recall quiz at the end, and all of it is built to be completed on a phone between shifts.
Courses
90+ across compliance, disability understanding, mental health, behaviour support, leadership and soft skills
Mapping
Every course mapped to the NDIS Practice Standards and the NDIS Workforce Capability Framework
Due dates and expiry
Completion recorded with a due date and an expiry, so refreshers surface before they lapse
Pathways
By role or by site, or built from the people a team supports: answer a prompted questionnaire, upload an existing support plan, or simply talk about the person. A profile-built pathway comes back in three blocks: the mandatory foundation, a tailored layer that exists only because of that profile, and a leader layer for team leaders
Teams and bulk invite
Group learners, invite in bulk, exempt individuals where a course does not apply
Chasing
Automated. One email per worker listing everything outstanding, not one per course
Certificates
Carry the worker's name, the course, the date, the knowledge check result and a reference an admin can resolve in the portal
The tailored layer is the part a role cannot give you. Most platforms assign from the worker's job title, which is fast precisely because it is generic: one support worker pathway, everybody gets it. CORA derives the tailored block from the conditions and support needs of the people that team supports, so a worker supporting someone with dysphagia and a behaviour support plan does not get the same list as a worker doing two community access shifts a week. It is more specific, which means it takes a few minutes to answer a profile rather than one click on a role. What those minutes buy is a pathway that can tell you what each course is for, with a reason written against every tailored course, so the list can be argued with instead of taken on trust. Build one now, free and with no sign-up.
CORA is NDIS staff training software: 90+ scenario-based courses for support workers, delivered and tracked with an audit-ready training register behind them.
Every ticket, check and licence with the date it lapses, so nobody is typing expiry dates off a PDF by hand.
What it covers
NDIS worker screening, first aid and CPR, driver licences, tickets, and records of in-person or external training
Dates read automatically
Upload a certificate and CORA reads the dates printed on it and applies them
Warning windows
Set per credential at 7, 14, 30, 60 or 90 days
Credential packs
Give a role its whole required set in one action
Never-expires
Credentials that do not lapse are handled properly rather than forced into a fake date
CORA's credential register is NDIS credential tracking software: worker screening, first aid and qualification expiry warnings at 7, 14, 30, 60 or 90 days before anything lapses.
Uploaded by category and scoped to a team or to everyone, with acknowledgement against the exact version read.
Versioning
Workers acknowledge the version in force. Publishing a new version re-asks everyone in scope
History
Old acknowledgements survive as history rather than being overwritten
Taught, not just sighted
Turn any policy into a short course with the builder, so workers are taught what it says rather than just sighting a PDF. Completing the course records the acknowledgement against that policy version
Export
The whole acknowledgement trail exports
CORA is policy acknowledgement software for NDIS providers: a policy register that records which version of each policy every worker acknowledged.
A completion record says a course was done. The trigger register says why it was assigned, which is a different question and the one that gets asked out loud.
Four kinds
Feedback, a complaint, an incident, or an identified risk. Fixed categories rather than free text, so the register reads back consistently
The fifth input
The outcome of a performance review is already covered through supervision, where an action can carry a course and assign it in the same step
What a row holds
The date it happened, your own short reference, the workers it concerned, and whether training followed
Not an incident system
There is no field for what happened. The narrative, the investigation and the findings stay in your own system, with a link back to it
The subject is a worker
A participant can be the source of feedback and is never named, never described and never the subject
No training is a real answer
A row reads open, reviewed with no training required, or training assigned. A register that cannot say the middle one fills up with token assignments
Export
The whole register as CSV, built from the same query the screen renders
Included
In the one CORA plan, with no add-on and nothing to switch on
CORA records the workforce response, not the event. It does not hold your investigation, does not record a finding, and does not rate whether the response was enough.
Eight registers that export as CSV, plus an audit view written in the Standard's own words.
Registers
Training by name, completion with timestamps, credentials, policy acknowledgements, the supervision register, supervision sessions, and Support Observations
Audit view
Each requirement as the Standard phrases it, the artefact that satisfies it, and a link to where it is held
Sorted usefully
Outstanding items first, so preparation starts with the gaps
HR indicators
All ten Human Resource Management indicators are covered
CORA holds the staff records an NDIS auditor asks for: an audit-ready training register, completion summary and credential register among seven exportable registers.
CORA does not guarantee an audit outcome. That depends on your whole quality system.
THE WORKFORCE CAPABILITY REPORT
The part no completion report can do: whether the training landed.
Scored decisions
Every assessed decision inside a scenario is scored, not just the completion
Ten decision skills
Each decision maps to one of ten named skills across three capability areas
Worker and team
Read capability worker by worker and team by team
Divergence
Shows where a team is divided: different workers, one scenario, different answers
Export
PDF and CSV, filterable by team, aligned to the audit cycle
The Workforce Capability Report is evidence against the NDIS Workforce Capability Framework: demonstrated capability in training, per worker and per standard, never certified competence.
CORA's custom course builder builds a course from a plan or a policy you upload, or you bring one you already have.
Course builder
Build inside CORA from your own document, with AI assistance or entirely by hand
Documents it reads
Word, OpenDocument, rich text, plain text, markdown and ordinary PDFs, with a closer look at a scan or a photograph
SCORM upload
Bring a finished package and deliver it through the same portal
Same handling
Completion, expiry and certificates work identically to CORA's own courses
Capability report
A course you built is tracked as training and is not scored in the Workforce Capability Report, which reads CORA's own mapped scenarios
Why it matters
The Emergency and Disaster standard asks that workers are trained in your plans, which generic content cannot satisfy
The builder turns policies into training: create a custom course from your own policy documents, with completion recorded as acknowledgement of that policy version.
The system you roster from already knows who works for you, so CORA reads it rather than asking you to enter the same people a second time.
Rostering and CRM
Connect ShiftCare with your own API key. CORA reads the staff on that account and matches them against the workers it already holds
A person confirms each match
New starters and changes arrive as proposals for someone to confirm, never created silently
Credentials go back out
A verified credential becomes a ShiftCare staff qualification, carrying its expiry date and its certificate with it
CSV both directions
Bring workers in by name and email, and take training status, the credential register and the training register back out
What gets built next
Integrations are built against a real customer and a real system rather than in the abstract. Tell us what you roster or pay from
CORA integrates with NDIS rostering software: connect ShiftCare and your worker list, credentials and training status stay in step across both systems.
Turn off what you already run elsewhere, and keep what you need.
Switchable modules
Credentials, Documents, Policies and Supervision can each be switched on or off
Nothing is lost
Switching a module off never deletes anything and never blocks an export
Hosted in Australia
The portal, the database and uploaded documents all sit in Sydney
Pricing
Seat bands published on the site rather than held behind a quote
CORA is NDIS workforce management software: teams, roles and training pathways configured to your organisation, with recyclable seats when workers change.